You can switch security guard company providers without leaving your site exposed. Follow these steps.
1. Know Why You’re Switching
Missed shifts, weak reports, turnover, poor communication or cost. Write it down so the new company can address it directly.
2. Read Your Current Contract
Check the term, the notice period, cancellation terms and any non-solicit clause on guards. Your contract controls. Ask your attorney if you are unsure.
3. Gather Your Site Information
- Address, hours and number of posts
- Current duties and post orders
- Recent incident reports
- Access, keys and alarm procedures
- Any fire marshal, landlord or insurer requirements
4. Get Proposals and Compare Fairly
Ask each company the same questions. Our guide to what affects guard cost will help. Ask who will be on your site, how they are trained and supervised, and how incidents are reported. Also confirm the company is licensed with the Illinois Department of Financial and Professional Regulation.
5. Have the New Company Walk Your Site
Valle Services walks the site with you and writes duties and procedures before the first shift, so guards know exactly what the site needs.
6. Plan the Handover
- Pick a start date that follows your notice period
- Avoid a gap: confirm the new guards start as the old ones finish
- Brief your staff and tenants on the change
- Collect keys, badges and equipment from the old provider
7. Review After the First Weeks
Check reports, attendance and feedback, and adjust the schedule or duties as needed.
Switching is common for corporate office security and other sites. Learn more about us as a Chicago security guard company.
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